Account Manager, OEM Relationship Job at UVeye, Detroit, MI

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  • UVeye
  • Detroit, MI

Job Description

At UVeye, we're on a mission to redefine vehicle safety and reliability on a global scale. Founded in 2016, we have pioneered the world's first fully automated suite of vehicle inspection systems. At the heart of this innovation lies our advanced AI-centric technology, representing the pinnacle of computer vision, machine learning, and generative AI within the automotive sector.

With over $200M in funding and strategic partnerships with industry giants such as Amazon, General Motors, Volvo, and CarMax, our technology is utilized in manufacturing plants, dealerships, wholesale auctions, delivery fleets, security checkpoints, and more.

Our growing global team of over 200 employees is committed to creating a workplace that celebrates diversity, encourages teamwork, and strives for excellence.

We are looking for an experienced and motivated OEM Account Manager to join the US Sales Team.The OEM Account Manager will be the link between UVeye and one or more OEMs to ensure all their needs are being met and satisfied with the relationship and services being provided. OEM Account Managers constantly work to brainstorm new ways to maintain a strong, positive relationship with clients and partner with sales to expand the partnership/relationship.

A day in the life and how you’ll make an impact:

  • Serving as the main point of contact for our OEM client(s) and establishing and developing long-lasting, reliable relationships with decision-makers on all levels and in all relevant functions
  • Acting as a liaison between our clients and our internal teams to ensure the timely and successful delivery of our solutions.
  • Identify opportunities on a regular basis for additional deployments or development opportunities with our clients and build action plans to complete.
  • Create and align cross-divisional customer strategy with customer and product business units
  • Monitor and improve the status and health of the customer relationship; including client feedback, definition of follow-up tasks, and ensure effectiveness.
  • Measure, monitor and influence customer targets and strategies, and complete monthly and/or quarterly business reviews.
  • Assist customers with maximizing the value that they receive from the products and the relationship overall. Monitor internal sentiment, offer and provide platform education and training on an as-needed basis.
  • Partner with Sales to drive new business 
  • Travel to customer locations to support onboarding and system training activities.
  • Other projects as assigned.

REQUIREMENTS

  • Have a verifiable track record of performance with Major/Enterprise Account Management with group references
  • Need to be as comfortable speaking to various client stakeholders, including Department Leads, Executives, Field Teams, and Technical Leadership/Teams.
  • Able to build and expand relationships with clients growth by listening to client needs and other opportunities.
  • Through training, you will be giving insight on best practices that will leverage and drive customer performance.
  • Business, Computer Science or Engineering Bachelor’s Degree.
  • Microsoft and/or Google Doc, Excel, Powerpoint, and Word Experience
  • Possess an in-depth understanding of the Automotive, Dealership, Fleet Management, and Logistics landscape.
  • Travel Requirements: Travel up to 50% of the time to various customer locations.

    Benefits we offer:

    • Competitive Medical, Dental, Vision.
    • Company 401k Match.
    • 20 PTO days, Company paid holidays.
    • Career growth as we scale across the US.

    Check out our Life at UVeye page to learn more about the employee experience.

    UVeye is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

    Why UVeye:

    Pioneer Advanced Solutions: Harness cutting-edge technologies in AI, machine learning, and computer vision to revolutionize vehicle inspections.

    Drive Global Impact: Your innovations will play a crucial role in enhancing automotive safety and reliability, impacting lives and businesses on an international scale.

    Career Growth Opportunities: Participate in a journey of rapid development, surrounded by groundbreaking advancements and strategic industry partnerships.

Job Tags

Holiday work,

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