Job Description

As Assistant Executive Housekeeper, you will be responsible for aiding in the supervision of the housekeeping and laundry operation to ensure product quality standards are met and that optimum service is provided to hotel guests. This position is a part time leadership position where time is split between cleaning the rooms and inspecting the rooms. If you have a great attention to detail, take pride in your work, and can lead by example, we invite you to apply!

RESPONSIBILITIES

• Supervise and inspect daily cleaning of the guest rooms, guest corridors, elevator foyer area, vending area, service areas including linen closets, staff restrooms and storage area to ensure product quality standards are met and that optimum service is provided to hotel guests on executive housekeeper's day off.
• Provide mentoring, coaching and regular feedback to help manage conflict and improve employee performance.
• Carry out special needs and requests of the guests, VIP’s and repeat visitors.
• Assist Executive Housekeeper with implementing and maintaining ongoing general cleaning programs.
• Request and follow-up on maintenance issues/problems with engineering department to protect hotel assets and ensure a safe, accident free environment for guests and employees.
• Assist in resolving guest complaints regarding service and/or room cleanliness..

QUALIFICATIONS

• Previous hotel housekeeping experience preferred; previous supervisory experience also preferred.
• Knowledge of housekeeping and laundry operations and procedures.
• Knowledge of proper use and storage of cleaning chemicals.
• Knowledge of equipment such as vacuums, commercial washers and dryers.
• Proficiently speak, read, write, and comprehend the English language. Ability to speak other languages in a multicultural work environment can be extremely helpful in facilitating good communication among all hotel team members.
• Able to prioritize and organize work assignments and delegate responsibilities.
• Demonstrate genuine care for customers and team members.
• Able to work in a fast-paced environment.
• Able to work independently and as part of a team.
• Able to input information into a computer.

BENEFITS

• PTO with immediate accrual
• Access 50% of your wages prior to payday
• Discount program for car rentals, travel, entertainment, etc.
• Hotel Discounts Worldwide
• Health Insurance
• Dental Insurance
• Vision Insurance
• Basic Life/AD&D and Supplemental Life Insurance
• Voluntary Options – Critical Illness/Accident/Hospital Indemnity/Short Term Disability/Legal
• Employer Sponsored Long-Term Disability Coverage
• 401(k) with immediate match
• Double Time for Holidays Worked
• Health Savings Account
• Employee Assistance Program (EAP)
• Dependent Care FSA

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