Job Description

After undergoing a transformative restoration,  Waldorf Astoria New York  is set to reignite its magnetic allure.  Waldorf Astoria New York  is seeking a  Bartender   to unveil a new era of luxury which embodies
the spirit of New York City.

With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria New York provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms, 375 Private Residences, 40,000 square feet of event space, holistic spa and wellness programming, and a celebrity chef partnership. In landmark destinations around the world, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations. 

What will I be doing?

As a   Bartender , you will be responsible for creating and serving exquisite beverages while delivering exceptional service that embodies our Forbes 5-Star standards. You will craft each drink with artistry, attention to detail, and precision, ensuring that every guest experience is memorable. 

• Greet and welcome guests with a gracious, sophisticated demeanor, responding to inquiries and fulfilling requests in a timely, courteous, and efficient manner. Anticipate guest needs and ensure that all interactions exceed expectations.
• Expertly mix, shake, stir, and garnish beverages according to standardized recipes, creating an exceptional and visually appealing presentation. Customize drinks to suit guest preferences while adhering to portion control and quality standards.
• Ensure compliance with all federal, state, local, and company regulations regarding the sale and service of alcoholic beverages. Verify guest identification with discretion and professionalism.
• Accurately process guest payments, including handling cash, credit cards, gift certificates, and digital payments using the point-of-sale system, ensuring a smooth and efficient transaction process while maintaining confidentiality and security of guest information.
• Maintain a well-organized and fully stocked bar with premium spirits, wines, beers, mixers, garnishes, and tools. Ensure the careful storage and proper rotation of products to preserve freshness and quality.
• Stay informed about the latest trends in mixology, wine, spirits, and cocktails, providing expert recommendations to guests. Offer pairings with food when appropriate and enhance the guest experience with knowledge and confidence.
• Manage intoxicated guests with tact and professionalism, ensuring their safety and well-being while adhering to hotel policy and legal requirements.
• Maintain the cleanliness and organization of the bar area, ensuring it is always stocked and pristine for every shift. This includes proper sanitation of all glassware, tools, and surfaces to uphold the hotel's high hygiene standards.

The rate of pay for this role is $30.6525 - $40.8700 and is based on applicable and specialized experience.

Qualifications - External

What are we looking for?

• Proven experience as a bartender, preferably in a high-end or luxury hotel or restaurant setting.
• Strong knowledge of cocktail recipes, techniques, and presentation, with the ability to create and innovate classic and contemporary cocktails.
• Must possess a valid alcohol awareness certification (e.g., TIPS, ServSafe Alcohol) and Food Handler Card prior to being offered the position.
• Strong customer service skills with the ability to engage with guests in a friendly and professional manner.
• Ability to work efficiently in a fast-paced environment while maintaining attention to detail.
• Excellent communication skills and a team player mentality.
• Ability to work flexible hours, including nights, weekends, and holidays as needed.

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its   global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune   We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

• Access to your pay when you need it through DailyPay
• Medical Insurance Coverage –for you and your family  
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel discount program
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Career growth and development 
• Team Member Resource Groups
• Recognition and rewards programs

* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement, if applicable.

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