The Cafe' Food and Beverage Manager is responsible for leading a team in an efficient and profitable manner. This includes but is not limited to the day-to-day cafeteria and Micro Market operations, quality control, fostering a positive work and customer environment, ensuring consistent quick service with a focus on hospitality, training new staff and developing the current team. The Cafe Team Leader, along with the leadership team, set the standard for the brand by exhibiting the company values of quality and service.
The Cafe' serves the officers, contractors, and guests at the Harris County Jail. Food is prepared in the Cafe' and main kitchens of the jail.
• A minimum of 2 years of leadership experience, in the hospitality industry. • The ability to work and thrive in a fast-paced, rapidly changing work environment for a minimum of 40 hours per week. • Proven leadership and organizational skills - with thoroughness and attention to detail. • Proven leadership and ability to be self-motivated and able to stay on task • Ability to consistently exhibit high levels of discretion, integrity, and confidentiality. • Effective problem-solving and decision-making skills and ability to influence others. • Superb communication skills including effective listening, and able to express thoughts in a clear and concise manner. • Demonstrated experience learning and thriving in a constantly changing environment and to cultivate relationships across teams. • Certified Food Safety Manager (preferred). • Team Leader of the cafe to ensure an excellent customer service experience. • Assist with investigating and effectively resolving customer and employee issues keeping in line with our core values and in partnership with the Leadership team. • Cultivate a cafe environment that is inviting and clean. • Assess facility conditions and take immediate action to correct and ensure the best customer experience. • Optimize every sales opportunity by ensuring the café team consistently executes café merchandising strategy, café operations and other company initiatives. • Execute the scheduling and deployment of café team to ensure that all team members work effectively to provide superior customer service and achieve productivity goals. • Cultivate a culture that attracts and retains the highest quality of employees. • Ensure your cafe team has a strong, working knowledge of all café operations, etc. • Being able to perform all POS duties. • Manage inventory levels, receiving, purchasing, waste control, and equipment maintenance and repair. • Maintain high-quality standards of food and beverage preparation in accordance with Food Safety regulations. • Ensure all recipes are followed for Café menu items and specials • Demonstrate a can-do attitude and a willingness to help wherever needed.
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