Job Description
Responsibilities:
List the responsibilities, these should be the roles KPIs that we would measure
on-
Provide Exceptional Support: Respond to customer queries via email, chat,
and phone calls, ensuring each interaction is handled with empathy, clarity,
and professionalism.
Solve Customer Challenges: Proactively address and resolve customer
concerns by identifying the root cause and providing timely solutions.
Deliver Delight: Create positive experiences by understanding customer
needs, offering personalized assistance, and going the extra mile to ensure
satisfaction.
Maintain Performance Standards: Meet key customer support metrics,
such as response time, issue resolution time, and customer satisfaction
scores.
Job requirements
- Experience: 1 to
6
Year.
- Education : Any Graduate
- Specilization : bba...
- Skills :
- Industry Type : Heat Ventilation / Air Conditioning
- Status : Not Disclose.
Job Tags
Full time,