Client Service Associate / Travel Job at HB Travels, Round Rock, AZ

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  • HB Travels
  • Round Rock, AZ

Job Description

About Us
We are a travel services company dedicated to delivering exceptional support and creating seamless travel experiences for clients. Whether its a family vacation, corporate trip, or luxury getaway, we focus on providing reliable service and tailored solutions.

Position Overview
We are seeking a professional and client-focused Client Service Associate / Travel to join our team. In this role, you will act as a key point of contact for clients, assisting with inquiries, handling bookings, and ensuring each trip runs smoothly. The ideal candidate has strong communication skills, enjoys problem-solving, and thrives in a service-driven environment.

Key Responsibilities

  • Assist clients with travel inquiries, bookings, and itinerary changes.

  • Provide exceptional service through email, phone, and online communication.

  • Manage travel documentation and ensure accuracy in bookings.

  • Support clients before, during, and after their travel.

  • Stay informed on travel updates, policies, and industry trends.

  • Collaborate with internal teams to deliver a high standard of service.

Qualifications

  • Previous experience in customer service, travel, or hospitality preferred.

  • Strong communication and interpersonal skills.

  • High attention to detail and organizational abilities.

  • Ability to handle multiple tasks and deadlines effectively.

  • Familiarity with booking tools or eagerness to learn.

  • Passion for providing excellent service and supporting client needs.

What We Offer

  • Flexible work arrangements, including remote options.

  • Training and ongoing professional development.

  • Supportive, collaborative team culture.

  • Career growth opportunities within the travel industry.

  • Access to travel perks and industry discounts.

Job Tags

Remote job, Flexible hours,

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