Concierge | Receptionist Job at National Lutheran Communities & Services, Staunton, VA

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  • National Lutheran Communities & Services
  • Staunton, VA

Job Description

Join Our Team as a PRN Concierge/Receptionist at The Legacy at North Augusta

We are seeking a dedicated PRN Concierge/Receptionist to join our team at The Legacy at North Augusta. This role is ideal for someone who excels in fast-paced environments and is passionate about delivering exceptional customer service.

Our Commitment to Excellence

At The Legacy at North Augusta, we believe that exceptional care begins with a warm welcome. We provide a superior experience for our residents, visitors, and team members from the moment they enter our facility.

Your Role as Concierge/Receptionist

As our Concierge/Receptionist, you will be the friendly face and helpful voice that greets our residents and visitors. This role requires a blend of customer service excellence, attention to detail, and multitasking skills in a dynamic healthcare environment.

Why Join Us?

  • Dynamic Work Environment : Thrive in a fast-paced setting.
  • Opportunity to Make a Difference : Be part of a team that truly cares about providing exceptional care and service.

If you are passionate about delivering outstanding service, we invite you to apply for this rewarding role at The Legacy at North Augusta.

Responsibilities:

  • Warmly greet and direct patients, visitors, and team members upon arrival
  • Manage multiple phone lines, answering calls promptly and professionally
  • Check-in patients, verifying and updating their information in our system
  • Maintain a clean, organized, and welcoming reception area
  • Assist with various administrative tasks
  • Provide general information about our community and services
  • Handle patient inquiries and concerns with empathy and professionalism

Requirements

  • High school diploma or equivalent; some college education preferred
  • One-year of experience as administrative support preferred
  • Previous experience in customer service or healthcare reception
  • Excellent verbal and written communication skills
  • Strong organizational abilities and attention to detail
  • Ability to multitask effectively in a fast-paced environment
  • Exceptional multitasking skills without compromising on accuracy
  • Strong problem-solving abilities and a proactive approach to customer service
  • Flexibility to adapt to changing priorities throughout the day
  • Commitment to maintaining confidentiality and professionalism at all times

Benefits

Exciting Benefits That Make a Difference

At National Lutheran Communities & Services, we believe that our team members deserve exceptional rewards for their dedication and hard work. Here’s what you can look forward to when you join our mission-driven organization:

  • Competitive pay
  • Next Day Pay: Experience financial flexibility with our innovative next day pay option, allowing you to access your earnings when you need them
  • Fitness Programs & Gym Memberships: Stay active and healthy with access to fitness programs designed specifically for older adults, along with gym memberships that promote wellness
  • Team Member Recognition Program: Be celebrated for your hard work! Our recognition program acknowledges and rewards your contributions
  • Discounted Team Member Meals: Enjoy delicious meals at a discounted rate while you’re at work!
  • Opportunities for career development

Job Type: PRN

Salary range: $17.00 - $21.00 per hour, with final offer reflecting the candidate's demonstrated skills, relevant experience, and professional background.

Job Tags

Hourly pay, Part time, Relief,

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