Job Description
Job Title: Data Center Technician
Role Type: Contract
Contract Length: 6 – 12 months, with potential extension
Location: Ashburn, VA (Initial on-site work, potential for remote support)
Job Description:
We are seeking a skilled Data Center Technician to provide essential support for our Ashburn, VA data center. This contract role involves both on-site and remote responsibilities, including equipment maintenance, cable management, and system monitoring. The ideal candidate will have strong technical skills, impeccable communication abilities, and a customer-focused approach.
Key Responsibilities:
- Maintain data center equipment and infrastructure.
- Run copper and fiber cables.
- Rack and deploy network gear, servers, and power distribution units.
- Monitor production systems proactively and provide remote hands-on support as needed.
- Create and maintain an accurate hardware map and manage asset information.
- Perform Level 1 troubleshooting for client servers and network devices, escalate issues when necessary.
- Process hardware RMAs and manage company databases.
- Utilize a ticketing system and maintain detailed documentation.
- Assist with machine deployment (unboxing, racking).
Must-Have Skills:
- Proven experience with data center equipment maintenance.
- Expertise in running copper and fiber cables.
- Proficiency in equipment racking and deployment.
- Remote support and monitoring system experience.
- Strong troubleshooting skills for servers and network devices.
- Familiarity with hardware mapping and ticketing systems.
- Excellent communication and customer service skills.
Nice-to-Have Skills:
- Experience with Colo and DCIM application tools.
Additional Information:
- The Initial phase requires on-site presence 5 days a week during the build stage. Post-build, support will be primarily virtual, with occasional on-site visits as needed.
If you are a dedicated professional with a strong technical background and exceptional communication skills, we encourage you to apply for this role.
Job Tags
Contract work, Remote job,