Digital Solutions Consultant Job at Kuehne + Nagel, Los Angeles, CA

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  • Kuehne + Nagel
  • Los Angeles, CA

Job Description

Are you thinking about advancing your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Los Angeles is looking for a new Digital Solutions Consultant to join our Sales team.

Your Role

The Digital Solutions Consultant is a member of the Global Digital Solutions Team and takes the lead on consulting activities for a portfolio of Global Accounts and selective National and Business Unit Sales Accounts. In addition the Digital Solutions Consultant guides Sales Colleagues from all KN Sales Channels and other customer facing staff on how to effectively utilize digital solutions while driving business growth. The position promotes the adoption of Digital Solutions, thereby actively supporting new business wins as well as customer retention.

Your Responsibilities

  • Provide consulting support at various stages of the sales cycle, including during Request For Quotations, Quarterly Business Reviews, and other customer interactions.
  • Deliver training sessions from the Digital Solutions Training Program to Sales colleagues across all channels, and ensure the Digital Solutions Intranet serves as an effective resource for customer-facing staff.
  • Lead consulting projects aligned with Digital Solutions methodologies and provide Digital Solutions support for Supply Chain Design Team projects.
  • Oversee the transition from consulting to implementation, following processes agreed upon between Sales and Business Units (Sea, Air, and Road).
  • Identify opportunities to upsell digital solutions to enhance customer loyalty, drive internal efficiencies, and position solutions as unique value propositions to close deals and improve sales profitability.
  • Gather customer feedback, collaborate with Digital Solutions Management (DSM), IT, and Business Units (Sea, Air, and Road) on solution development, and stay informed of competitive technology advancements and supply chain intelligence trends.
  • Identify and implement process improvements within Digital Solutions to ensure ease of doing business for internal stakeholders.
  • Execute Global Digital Solutions policies and strategies within the assigned area of responsibility.

Your Skills and Experiences

  • Minimum 3 years of experience in solution consulting, preferably within the supply chain industry.
  • Strong project management and international experience (0-2 years in each), with exposure to Air, Sea, and Overland Logistics, as well as Sales or IT functions.
  • Advanced proficiency in M365 and/or Google Docs, with a strong affinity for innovative technology, data, and automation.
  • Excellent communication and collaboration skills, with a customer-centric mindset and the ability to understand and address customer needs.
  • Fluent in English and the dominant language of your region, with a valid driving license and a willingness to travel internationally.

Good Reasons to Join

At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The target salary range for this position is between $80,000.00 and $110,000.00. Base salary is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. #LI-TW

Job Tags

Permanent employment, Worldwide,

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