Job Description

We are searching for an Emergency Management Dispatch Telecommunicator to join our team! The Emergency Management (EM) Dispatch/Telecommunicator will be responsible for all hazards incident communications and coordination for emergencies and disasters that impact our national laboratory in Albuquerque, NM!

Status: Part-Time / 3rd Shift / Non-exempt

Salary: $23 to $26+ per hour

Training:

Selected candidates must be able to attend full time training for up to 2-months. Training is likely M-Th or Tues-Fri, 10-hour days, 7am-5:30pm. There is also an Emergency Medical Dispatch certification which is part of the initial qualification.

Schedule information:

Two 12-hour shifts per week. Could possibly increase to three to four shifts per week if needed. These positions will be utilized to fill individual shift vacancies and longer vacancies based on illness, FMLA, or vacations. Vacancies are fairly common and vary in length.

Scope:

Emergency Management activities include the following:

• Responsible for incident management and coordination for the Laboratory.
• Effecting tactical actions during emergency response.
• Categorizing and classifying events.
• Establishing initial and ongoing protective actions.
• Coordinating with offsite agencies during emergencies.
• Participating and supporting in complex drills and exercises.
• Supporting and implementing emergency preparedness.
• Providing a 24/7 operations/communications center.
• Analyzing and mapping hazards at the Laboratory.
• Implementing emergency response capabilities in support of the Wildland Fire Program for the Laboratory in conjunction with federal, state, local, and tribal authorities.

This position supports incident management and coordination activities by receiving, gathering and assessing information regarding abnormal or unusual events and emergency conditions.

The EM Dispatch/Telecommunicator will deploy SNL emergency response assets, such as Agency Representatives, EMS resources, Kirtland AFB Fire and Emergency Services, Emergency Response Teams, and other command advisors, as required across the laboratory.

Additionally, they will:

• Support incident coordination with internal and external emergency response organizations and agencies. Implement and coordinate workforce protective actions using technology/systems.
• Serve as an extension of the Emergency Operations Center (EOC) Communications Unit during EOC activations. Monitor the laboratory fire alarms systems and facility control systems and take actions in accordance with procedures and protocols.
• Conduct time critical incident notifications to a diverse set of laboratory partners to include contractor and federal senior leadership.
• Monitor and tracks laboratory international travelers to ensure worker safety during international incidents (terrorism, natural phenomenon, etc.).
• Develop, review, and provide input on EM plans, procedures, checklists, and protocols, as assigned and participates in drills, exercises, and program assessments, as assigned.
• Perform all necessary shift administrative duties. Maintain communication logs, emergency information files, and laboratory system records. Manages controls in accordance with standard procedures.
• Reports any observed deviation to on-call personnel.

You will be the Laboratory’s primary point of contact for incident notification, reporting and coordination of emergency and non-emergency activities and ensures the implementation of appropriate emergency plans, procedures, and checklists in accordance with Federal laws, DOE orders and other related DOE directives and guidance. The EMCC Telecommunicator communicates time urgent decisions to include categorization and classification of operational emergencies, initial protective actions, making time-constrained internal and external emergency notifications, assessing actual or potential impacts from severe weather, and assessing the need to activate the Emergency Response Organization (ERO).

Applicants should have demonstrated skills, knowledge, and experience in emergency management, public safety, security or related fields. Telecommunicators may frequently use and apply EM standards, principles, theories, concepts, and techniques. They may perform some non-routine tasks requiring the exercise of independent judgment. Additionally, this position provides solutions to a variety of problems of moderate scope and complexity. This job includes some responsibility for end products and follows established procedures for routine work.

This is an outstanding opportunity for any passionate, career-minded professional who desires to work in dynamic and high-functioning organization.

Required Qualifications:

High School diploma or equivalent and at least 3 years’ RECENT experience in law enforcement, fire, rescue, security, medical dispatching, other emergency services, 311 or other emergency dispatch center.

Preferred Qualifications:

• Experience working with radio and notification communications systems, multiple monitoring computer consoles, data collection and recording systems, computer aided dispatch systems, and/or other emergency response and management support systems.
• Experience working within the National Incident Management System/Incident Command System with Emergency Operations Center, Public Safety Agency, or emergency services organization.
• Completion of Federal Emergency Management Agency (FEMA) courses.
• Experience in supporting incident management and coordination activities involving emergency response to fire, explosions, chemical, radiological, security and/or natural disaster situations.
• Experience in procedure and training development.
• Associates or bachelor’s degree in emergency management, business studies, public safety, communications, occupational safety, or related field and (3) years of experience, or an equivalent combination of related training and experience; or working towards completion of same.
• Experience working in fast-paced, multitasking work environments; with the ability to quickly adapt and prioritize multiple work tasks.
• Excellent interpersonal and communication skills, both written and verbal, and the ability to effectively present detailed information in a clear and coherent manner.
• Positive demeanor and contributing employment history.
• Knowledge of word processing, computer programs and other software packages.
• Knowledge of established procedures for answering multiple radio and telephone lines and providing emergency or critical instructions as appropriate.

Security Clearance:

The ability to obtain and maintain a DOE “Q” Security Clearance is required.

Background Check and Screenings

A pre-employment drug screening and background review that includes checks of personal references, credit, law enforcement records, and employment/education verification is required.

JGMS Family of Companies

Ethically minded, mission driven.

We provide applied technology, engineering, science, and management services to government and private sector clients nationwide. As a diverse team of professionals, we are focused on meeting the needs of our clients and following through with real solutions that effectively and efficiently meet all budgetary and scheduling requirements. As a member of the team, you will be involved in a growing, dynamic organization that is developing new client solutions to benefit our environment and economy.

Equal Opportunity Employer

JGMS Government Services LLC (JGMS-GS) is dedicated to the principles of equal employment opportunity (EEO) in any term, condition, or privilege of employment. The Company prohibits unlawful discrimination against applicants or employees on the basis of age (40 and over), race, color, religion, national origin, disability, genetic information, sexual identity, sexual orientation, pregnancy, veteran status, marital status, or any other status protected by federal, state or local laws. This policy applies to all applicants, employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, or any other entity in professional contact with the Company.

Due to the nature of the government contract requirements and/or clearance requirements, US citizenship may be required.

If you are an individual with a disability and need assistance completing the online application, please call (970) 254-1354. Alternatively, an email may be sent to HR@jgmsgovservices.com with the subject line 'Applicant Accommodation' in the email.

Job Type: Part-time

Pay: $23.00 - $26.00 per hour

Expected hours: 24 – 36 per week

Benefits:

• 401(k)
• Professional development assistance

Schedule:

• 12 hour shift
• Day shift

Work Location: In person

Job Tags

Hourly pay, Full time, Contract work, Part time, For contractors, Local area, Immediate start, Shift work, Night shift, Day shift, All shifts,

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