Job Description
Job description
Basic Job Functions
Running Subway is seeking a dynamic and experienced General Manager to lead the management and operations of a high profile art exhibition opening in Boston. The General Manager will oversee all operations and guest relations efforts, hire and lead a staff of full time and part time employees and maintain first class standards for a public entertainment attraction and venue. The candidate will have a sincere commitment to outstanding customer service and the importance of driving ticket sales and revenue. . (The name and details of this attraction have not yet been publicly announced, but details will be shared during the interview process).
Specific Duties & Responsibilities
Lead a first-class operation of a high-profile public entertainment venue.
Instill a culture that values customer service excellence and internal collaboration to achieve goals and maintain exceptional employee standards and the physical appearance of venue and attraction.
Manage venue to maximize profits and work within budgetary parameters.
Work closely with the marketing and sales teams to support promotions and programs that maximize revenue and drive ticket sales
Oversee all matters concerning personnel, recruitment, hiring and employee performance.
Oversee box office operations and revenue management with CFO.
Manage all outside vendors and service contracts, maintain a good working relationship with landlord, ensure compliance with all local regulations and government agencies.
Qualifications
To perform this job successfully, the candidate must be able to perform the above duties at the highest levels. The requirements listed below are representative of the skills and abilities required.
Bachelors Degree required.
A fully committed and dedicated leader experienced in customer service and sales support to maximize profitability.
Minimum of two years in a management role in a public facility, preferably in the attraction or museum industry
Skilled in emergency procedures and a working knowledge of facility life safety systems.
Strong communication, organizational, analytical and interpersonal skills required.
Ability to work well with groups and individuals from a wide variety of ethnic, cultural and economic backgrounds.
Must be available to work a flexible schedule to include nights, weekends and holidays.
Working understanding of building systems; electrical, security, fire, HVAC and IT
Familiarity with entertainment technical operations. Ability to troubleshoot cutting edge attraction technical equipment.
Employment Type: Full-Time
Job Tags
Holiday work, Full time, Part time, Local area, Flexible hours, Night shift,