Job Description

The Hotel General Manager (GM) leads all aspects of the hotel’s operations, ensuring financial success, guest satisfaction, and team development while upholding our mission, vision, and values. This hands-on leadership role requires a proactive, self-starting individual with 24/7 availability to ensure excellence across all departments. Responsibilities:

• Recruit, train, mentor, and supervise hotel staff to create a high-performing, guest-focused team.
• Ensure compliance with health, safety, and licensing standards.
• Lead staff training meetings and ensure operational checklists and safety protocols are followed.
• Perform administrative duties, such as payroll, bank deposits, and completing operational checklists.
• Conduct daily check-ins with department heads to align on priorities and maintain operations.

Qualifications:

• Strong leadership and interpersonal skills with a proven ability to manage teams effectively.
• Employee must occasionally lift and/or move up to 25 pounds
• Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
• High school diploma or GED required; advanced education in hospitality preferred.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

About Company: As a hotel management company, we strive to: “Provide exceptional service to our guests by empowering our team to consistently deliver the spirit of hospitality.” We understand what it takes to be a part of something great. Whether it be our best-in-class learning and development or our travel discounts that ‘feed your inner explorer, we work hard to create and deliver what YOU need. We are ready for you to start your journey with us! We offer: Paid PTOPaid Birthday Off401(k)DentalVisionMedicalTeam travel benefitsContinued training opportunities

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