The Night Auditor / Front Desk Agent will greet all guest of the hotel in a friendly, professional manner. The desk agent / auditor will manage the guest check-in process in a professional & efficient manner as well carry out the daily audit functions consistently. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
o At least 1 year of progressive experience in a hotel or a related field required.
o High School diploma or equivalent required.
o College course work in related field helpful.
o Must be able to work independently and with minimal supervision. Self-managed.
o Knowledge of Accounting Principles.
o Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations.
o Must be able to convey information and ideas clearly.
o Must be able to evaluate and select among alternative courses of action quickly and accurately.
o Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
o Must be able to work with and understand financial information and data and basic arithmetic functions.
o Must be able to work in a self-managed environment.
o Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests.
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE).