Job Description
For 50 years, Bet Tzedek Legal Services has provided high-quality, free legal services to Los Angeles’ most vulnerable residents. Today, delivery of those legal services requires innovation and partnership. The Intake Screener will work with the operations manager to ensure the smooth operation of all aspects of Bet Tzedek’s Intake Department, including pre-screening potential clients, securing eligibility and preliminary case information, providing referrals, supporting intake volunteers, managing prescreen information in our case management database, and partnering with program staff to help the Intake Department function effectively in relation to their work.
This position is onsite. As such, the employee will be required to work in the office or other work-related locations to meet workload/business needs.
ESSENTIAL DUTIES:
- Handle a high-volume of calls from community members seeking legal services.
- Assist with training and supporting intake volunteers in handling these calls, including oversight of volunteer scheduling.
- Enter and track data in LegalServer (case management database), including assigning staff for client follow-up.
- Update and maintain referral information.
- Data entry, scanning, copying, word processing, creating and maintaining spreadsheets, processing case files, and other administrative duties.
- Provide other general administrative support as requested.
- Other duties may be assigned.
Salary:
$60,973.72-$62,254.14 (DOE/DOQ)
REQUIREMENTS
- AA/AS and/or BA/BS or equivalent work/life experience (required).
- Spanish proficiency and ability to provide written and oral Spanish translation (required).
- Proficiency with MS Office and legal database (including Word; Power Point; Excel;
- Lexis Nexis/Westlaw) (required).
- Proficiency with NetDocs or other web-based document management system (preferred).
- Proficiency with case management systems (e.g., Kemp’s PRIME, JusticeServer, or LegalServer) (required).
- At least 2-3 years of intake experience (preferred).
- Demonstrated patience, compassion, respect and commitment to serving low-income persons (required).
- Demonstrate an understanding and commitment to Bet Tzedek’s mission of equal justice for all and Bet Tzedek’s core values of leadership, community-based advocacy, and innovation (required).
BENEFITS PACKAGE:
Bet Tzedek offers an excellent benefits package in addition to competitive salaries. These benefits currently
include:
- A generous number of paid holidays (up to 21 per year), vacation (up to 20, depending on number of years with agency), and sick days (up to 45) annually.
- Personal and floating holidays
- Compensatory time for exempt employees.
- 18 weeks of paid parental leave (after 1 year of employment.)
- Various paid leaves
- Medical, dental, vision, chiropractic and acupuncture coverage for employees and dependents, with office visit co-pay reimbursement for HMO enrollees.
- Life/accidental death and dismemberment (AD&D) insurance, long-term disability insurance, and Employee Assistance Plan.
- Voluntary (employee-contributed) life/AD&D, accident, critical illness, hospital confinement, and pet insurance.
- Employee-contributed 401(k) plan.
- Employee-contributed 403(b) plan.
- Healthcare and childcare flexible spending accounts.
- Commuter transit and/or parking benefits.
HOW TO APPLY:
- Email letter of interest and resume to bettzedek.C1.949@applynow.io, subject: “Intake Screener.” Please, no phone calls.
Note: All positions are subject to funding; ongoing funding or employment cannot be assured.
Bet Tzedek is a unionized environment. Our salary range for unionized positions reflects our agreed upon step placement system, and the final offer extended to candidates is based on an internal equity review and candidates’ relevant experience, skills, background, and bar date, if applicable.
To best serve our communities, Bet Tzedek seeks diverse staff with cultural competency reflecting our client populations. We strongly encourage candidates from traditionally underrepresented communities and historically oppressed groups to apply.
Job Tags
Holiday work, Flexible hours,