Role: EPIC HIM Analyst
Location: Remote
.
CompetencyModel:
Understands theorganization's strategic goals and how department goals support theorganization.
Seeks opportunities toextend and deepen learning of organization and area.
Shares new informationand knowledge with others.
Be curious; questionyour assumptions when presented with an issue or question.
Self-motivated toresearch and learn new information and explore new options.
Seeks to maximizepotential abilities and helps others.
Follow instructions, written or oral.
Adhere to all scheduling and attendance requirements.
Honesty, truthfulness,reliability, accountability
Read, understand and apply regulations and policies.
Knowledge of relevantprivacy regulations such as The Privacy Act, Freedom of Information Act andHIPPA law
Knowledge of revenuecycle billing, hospital billing, professional billing, and claims processingoperations and workflows
Knowledge andunderstanding of third-party applications.
Establishes professional working relationships.
Communicates verballywith team, departments, guests, and management.
Communication
Expresses oneselfclearly in conversations, business writing and interactions with others.
Delivers oral andwritten communications that are impactful and persuasive to their intendedaudiences.
Demonstrates a highlevel of emotional intelligence in the face of conflict.
Responds to tickets andemails in a timely manner.
Planning and Organizing
Manages and monitorstime and resources effectively to complete assignments.
Utilizes resources andgets involvement from others where appropriate.
Shares information,materials, and time readily with others who need them
Teamwork
Encourages participationfrom all team members, regardless of role within organization; supports teammembers and customers.
Identifies and worksthrough conflict that may derail the collaborative process.
Holds self and othersaccountable to create unifying goals and measure with peers.
Support NCDHHS analyst teamthrough knowledge sharing and concise documentation.
Applies the knowledge offundamental IT concepts.
Asks questions,diligently seeks and is receptive of guidance.
Drive Change
Anticipates potentialconcerns/resistance to change and takes constructive steps to address them.
Encourages others toadopt new methods or technologies that add value or improve performance.
Keeps others focused oncritical goals and deadlines through periods of change or ambiguity.
Be flexible and adoptnew processes and methods.
Stay positive inattitude and actions.
WorkingConditions:
Essential:
* May be required to work after hours or on weekends as needed
* Infrequent travel
* Pass pre-employment drug test
Experience:
Must have strongleadership and communication skills with the ability to effectively presentinformation to clinical and business leaders within the organization.
Must have experiencewith Epic HIM. 8 years required.
Ability to work in smallgroups under tight project deadlines.
Working closely withbusiness and revenue cycle leaders around Epic workflow and to translatebusiness needs Epic billing functionality.
Must possess Epiccertification, HIM.
5 years of related workexperience (analyzing, building, and testing) HIM Applications (Release ofInformation, Coding, Deficiency Tracking, and Identity) (Required)
Minimum of five years'progressive revenue cycle/healthcare experience with demonstrated experience inEpic build.
Self-starter with demonstratedteamwork & communication skills.
Excellent communicationand collaboration skills.
Excellent verbal andwritten English communication skills and the ability to interact professionallywith a diverse group are required.
Experience working withThird Party Vendors such as Hyland OnBase.
Knowledge of revenuecycle billing, hospital billing, professional billing, and claims processingoperations and workflows
BehavioralHealth
Long termcare psychiatric billing
Developingtesting scripts
Responsibilities:
Analyzes, documents, andcommunicates business requirements for new system functionality andenhancements to existing functionality.
Test system changes toensure that they meet business requirements and do not adversely impact otherareas of the Epic system.
Acts as the primarysupport contact for the application's end-users.
Identifies issues thatarise in their application areas and issues that impact other application teamsand works to resolve them.
Guides workflow design,builds, tests the system, and analyzes other technical issues associated withEpic software.
Identifies, implements,completes integrated testing, and communicates requested changes to the Epic system.
Works with Epicrepresentatives and end users to ensure the system meets the organization'sbusiness needs regarding the project deliverables and timeline.
Performs in-depthanalysis of current and future workflows, data collection, report details, andother technical issues associated with the Epic EHR and designated third-party applications.
Partners with quality,operational, and business leaders on system design and optimization to meetquality, safety, financial, and efficiency needs.
Collects requirements regarding potentialsystem enhancements or new system implementation and prepares details ofspecifications needed; prioritizes and implements requested changes to the system.
Investigates standardization and processimprovement opportunities by rounding within revenue cycle areas while makingbuild decisions.
Validates that data is accurate and meetsbusiness requirements.
Completes integratedtesting to test system changes in all Epic environments to ensure that theymeet business requirements and do not adversely impact other areas of the system.
Troubleshoots andidentifies root causes and documents problems of simple to medium complexityfor assigned applications and systems.
Maintains data integrityand security for assigned applications and systems.
Develops systemdocumentation as assigned per standards.
Developscommunication-related education efforts for deployments, upgrades,optimizations, and other system changes as assigned.
Stays current on Epic application releases andparticipates in upgrade planning and testing.
Participates inperformance improvement activities to measure, assess and improve the qualityof assigned work area
Education:
Essential:
Bachelor's degree or 8 years' experience in directly related field
Credentials:
Essential:
* Pass general background check
* Epic module certification as assigned
* Epic HIM Certification-Epic Release ofInformation, Coding, Deficiency Tracking, and Identity certification orproficiency.