Job Description

The Patient Care Technician (PCT) provides nursing staff support in the areas of patient care delivery, clerical functions, and organization of the unit environment, as well as set-up and maintenance of equipment. The emphasis on each of these areas will depend on the unit assigned.

Essential Duties:

• Patient Satisfaction: Responds to patient call within 10 minutes. Anticipates pts needs. Proactively makes rounds to reduce patient calls. Maintains positive behaviors toward patients and visitors. Smiles and is pleasant during all interactions. Provides RN with necessary data related to patient assessment. Contributes input into the patient’s plan of care and accurately implements interventions on the patient’s plan of care, in collaboration with the RN.
• Performs essential skills: Vital signs, daily weight, intake & output, hygiene (bath, peri-care, oral care, HS care, hair care), maintains clear and organized patient rooms, assists with meals/feeding, ambulation/mobility, turns bed patients every 2 hours, transfers from bed to chair, provides fresh water at beginning and end of shift and prn, appropriately prioritizes patient needs.
• Safety: Ensures safe physical environment and safe operation of patient-care equipment. Call light/telephone within reach. Floors clear of fall hazards. Maintains uncluttered and easy access to bathroom, ambulation, and emergency equipment.
• Documentation: Documents all care provided, including vital signs, intake and output, meal percentages, equipment used, and patient care.
• Communication: Makes presence known before entering a room or private area. Identifies/introduces self to patient and visitors. Explains plan of care to the patient. Uses computerized systems to send messages, document care, and communicate patient/unit needs. Reports to RN/Charge Nurse pertinent information/significant change in patient condition.
• Regulatory agency compliance: Ensures that the unit is in continuous survey readiness. Maintains clean/tidy nurses station, locker room, pantry.
• Maintain patient confidentiality.
• Performs other related duties as assigned.

Required Qualifications:

• High school or equivalent
• Specialized/technical training - Graduate from an accredited Certified Nursing Program
• 1 year in a healthcare setting
• Ability to communicate effectively in English both verbally and in writing.

Required Licenses/Certifications:

• Certified Nursing Assistant (CA DPH)
• Basic Life Support (BLS) Healthcare Provider from American Heart Association
• Fire Life Safety Training (LA City)

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