Job Description

Phoenix Home Care and Hospice is looking for a Private Duty Care Scheduling Coordinator for Springfield, Mo

Our Scheduling Coordinators preform day-to-day coordination efforts for care delivered by our caregivers and aide staff in the homes of Phoenix clients, develop and maintain ongoing relationships with clients and their family in order to best meet the needs of the client. Representing the department and company in a professional and courteous manner at all times.

Benefits:

• Health Benefits: Medical, Dental, Vision, etc.
• Spousal and Family Insurance Benefits
• PTO
• 401k for retirement
• Continuing education opportunities
• Employment recognition programs
• Great culture!
• $19-20/hr.

Job Duties:

• Represents the department in a courteous and professional manner.
• Schedules open visits with field staff based upon the needs of client, employee qualifications and plan of care or treatment.
• Contacts “open” clients within thirty (30) minutes of any pertinent changes in their care.
• Performs support duties related to the supervision, instruction and motivation of aide/nurse staff and include related documentation of such activities.
• Respond to client/employee problems as requested by Supervisor/Manager
• Document and inform scheduling supervisor of scheduling changes, hotlines, performance/ attendance issues and any other problems occurring in the field.
• Prepares and submits timely written documentation and reports as required by policy.
• Assists with division reports as instructed by supervisor.
• Performs clerical functions such as filing, copying, distributing, logging and mail sorting.
• Participates in in-service education, quality assessment activities and staff meetings as required.
• Provides client care as necessary; performs visits to evaluate in-home aide job performance, including documentation of observances.
• Assist with information gathering and problem resolution when client or employee concern/ complaints are presented.
• Performs other related duties as assigned by Supervisor/Manager.

Requirements:

• Must be a minimum of 18 years of age
• High school diploma or equivalent
• Supervisory Experience preferred
• 1 year experience working with the elderly, disabled or infirmed
• Medical Office Experience Preferred.
• One Year minimum experience working with elderly and/or disabled
• Ability to work independently with excellent organizational skills
• Ability to communicate effectively and courteously with consumers and perform in-depth interviews with consumers.
• Must work well in a fast paced environment and adapt quickly to changing conditions.

Our mission is to offer New Beginnings and meaningful opportunities to our caregivers and clinicians while providing home care services to our clients built on innovation, skill, and Christ-like values of compassion, honesty, and patience.

“We’re taking the journey with you, creating a New Beginning!

Choose Phoenix, Apply today!

#ZRlead

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