Role: Content Strategy UI/UX

Location: Plano, TX 5 days - Onsite

Experience : Intermediate (4-7 Yrs.) & Advanced (8-12 Yrs.)

Contract Role

Job description:

"Design and implement end-to-end service experiences and draft service blueprints to enhance direct and indirect experiences for product features of moderate complexity
Collaborate with cross-functional teams to identify user needs, preferences, and expectations and ensure the development of inclusive and accessible products and services
Draft journey maps and service blueprints to visualize and optimize service processes, touchpoints, and interactions and identify areas for improvement and innovation
Participate in workshops to gather information from customers to understand where improvements can be made along the customer journey
Assist in the creation of experience maps and service prototypes that illustrate customer journeys
Operate with an iterative design mindset as you incorporate user feedback and insights to continuously improve the overall customer journey experiences of our offerings"

Hourly pay, Permanent employment, Full time, Contract work, Part time, Seasonal work,