Milwaukee County is looking for a CRM Integration Architect III (Salesforce Implementation Specialist).
Top Skills & Years of Experience:
o 3-5 years of experience in Salesforce implementation, particularly in government or public sector settings.
o Experience with Salesforce Public Sector Solutions, Government Cloud, or similar CRM tools in a government environment is highly desirable.
o Proven experience in system integration, data migration, and customization within Salesforce.
o Proficiency in Salesforce Lightning, Apex, Visualforce, and third-party integrations.
o Strong understanding of public sector operations, workflows, and project management tools like Jira.
o Familiarity with SQL, data mapping, and reporting tools such as PowerBI.
Desired Certifications:
o At least one of the following certifications: Salesforce Administrator, Salesforce Certified Implementation Expert, or other relevant Salesforce certifications.
Nice to Have Skills:
• Experience working in or with county government entities.
• Knowledge of Agile project management methodologies.
• Experience implementing Salesforce for case management, service requests, and community engagement solutions.
Soft Skills:
o Good communication and interpersonal skills for effective collaboration Enterprise Apps Team.
o Strong analytical and problem-solving abilities.
o Ability to manage multiple tasks and meet project deadlines.
Interview Process: Microsoft Teams
Duration of the contract: 1 year
Onsite or remote? Preference will be given to those located in the Milwaukee Metro Area. 100% remote within the continental United States, Wisconsin residency not required.
Additional details:
Work Hours: M-F - 8:30am-4:30pm CST
Travel Required: No