Job Description

**Job Title: Sales & Operations Assistant**

**Job Summary:**
We are seeking a detail-oriented, bilingual Sales & Operations Assistant to support multiple departments and ensure smooth daily operations. This cross-functional role plays a key part in vendor coordination, customer outreach, logistics, and administrative support.

** Key Responsibilities :**

• Handle incoming calls, emails, and mail, directing them to the appropriate staff members as needed.
• Maintain accurate records and databases, ensuring all information is up to date and accessible.
• Process Credit Card Payments  
• Request and track vendor pricing to support accurate quoting and purchasing. 
• Create and manage leads and opportunities in the CRM system.
• Maintain accurate customer and vendor records.
• Generate purchase orders, sales orders, and customer invoices using QuickBooks.
• Customer research and outreach to locate purchasing agents.
• Quote, schedule, and track freight.
• Prepare freight and export documentation.
• Adhere to export compliance protocols.
• Collaborate with freight forwarders to ensure timely and accurate filings.
• Attend occasional networking events. 

**Qualifications:**

• Bilingual fluency in Spanish and English
• Proficiency in typing and Microsoft Office (Outlook, Word, Excel, PowerPoint)
• Strong organizational and communication skills (verbal and written).
• Ability to multitask, prioritize, and meet deadlines.
• Keen attention to detail.
• Professional phone etiquette. 
• Ability to work independently and as part of a team.
• Tech-confident and resourceful - not afraid to explore, learn, and troubleshoot.
• Experience with QuickBooks, Salesforce or any CRM tool is a plus.
• Ability to perform everyday math and solve for an unknown using basic algebra and order of operations.
• Punctual & Reliable work ethic.
• Positive Attitude.
• Problem-solving skills.
• Reliable means of transportation

**What We Offer (waiting period will apply):**

• Health Insurance
• 401(k)
• Paid Time Off (PTO)
• Life AD&D

If you are an enthusiastic individual with a knack for organization and a passion for supporting sales and operations teams, we would love to hear from you. Apply today and be a part of our success story!

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