System Administrator Job at Tekaccel Inc, Texas

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  • Tekaccel Inc
  • Texas

Job Description

Role: System Administrator Location: Plano, TX Experience: 8-10 Years Industry: IT Infrastructure & System Administration Role Overview:

We are seeking a System Administrator to provide onsite IT support , oversee server administration , and act as the primary IT point of contact for external service providers. The role involves network troubleshooting, system maintenance, and incident resolution to ensure seamless IT operations.

Key Responsibilities:
  • Onsite IT Support: Assist users with network connectivity (wired/wireless), password resets, printing, AV issues, and troubleshooting .
  • Primary IT Contact: Serve as the main onsite liaison with external service providers.
  • Governance & Communication: Attend governance meetings to review IT challenges and communicate concerns.
  • Third-Party Coordination: Assist third-party tenants with onboarding, access management, and issue resolution .
  • Ticket Management: Submit and track support tickets for network provider-related issues (access requests, network disruptions, port issues, remote access, etc.).
  • Advanced Troubleshooting: Assist in resolving security breaches, virus incidents, cabling issues, circuit failures, and port malfunctions by coordinating with relevant stakeholders.
  • Server Administration: Maintain and support two print servers and one RedHat Linux server , including:
    • Log review & system health monitoring
    • Operating system patching & updates
    • Incident resolution
    • Performance optimization
    • Configuration changes & maintenance
Required Skills & Competencies:

8-10 years of experience in System Administration & IT Support .
Strong knowledge of Cognitive Network Operations & RedHat Linux .
Expertise in network troubleshooting, server management, and IT infrastructure support .
Experience working with third-party IT vendors and service providers .
Ability to handle advanced security and performance issues .
Strong analytical and problem-solving skills.

Desirable Skills:

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