Job Description
Position: Virtual Assistant + Social Media
Type of contract: Independent contractor
Working Hours: Monday to Friday 40 hours a week, 8 hours shifts US business hours
Salary Range: $1.500 USD monthly
About the Company
Our client provides one on one individualized care for a wide range of injuries, with a focus on sports and orthopedic conditions. Each program consists of a mixture between therapeutic exercises based on the patient's deficits, as well as skilled manual therapy.
About the Role
We are looking for a VA + Social media who is going to be in charge of direct customer service interaction with patients through different channels, scheduling/rescheduling consultation appointments using the company’s CRM platform.
Duties and responsibilities:
- Respond to emails and phone calls from patients.
- Organize and schedule in-office procedure appointments including canceling and rescheduling appointments as required.
- Updating medical records and charts with appointment information, additional information and interactions with the patient
- Create presentations, post through social media, as assigned
- Provide customer service as first point of contact
Requirements:
- 2-3 years of experience as a Virtual assistant or relevant roles.
- HubSpot experience (or transferable CRM skills)
- Strong organizational and communication skills
- Strong focus and dedicated to customer/patient experience including patience and kindness when handling all patients, including those more ‘difficult’ interactions with patients.
- Fluent in English both written and oral.
- Excel proficiency for data management.
- Prior work experience in the healthcare industry is a plus.
Take your career to the next level and apply now !!
Job Tags
Contract work, For contractors, Work experience placement, Remote job, Shift work, Monday to Friday,